Genshin Impact: How to link PS4 account to mobile and PC (and PS5)

When the 2.0 update arrives, cross-save support will be enabled between PS5/PS4 accounts and mobile/PC in Genshin Impact - here's how to set it up.

Genshin Impact’s enormous 2.0 update brings a wealth of new content, but one of the most anticipated changes is support for cross-saves between PS4, PS5, mobile, and PC. Put simply, whatever platform you choose to play on, you’ll be able to progress the same characters and account. Below we’ll explain how to link a PS4 account to mobile and PC. And yes, lucky PS5 owners, the steps will also work for you too.

Genshin Impact: How to link PS4 account to mobile and PC

Genshin impact how to link ps4 account to mobile pc ps5
© miHoYo

Genshin Impact will get cross-save support in its 2.0 update, arriving July 21 with the Inazuma region. You cannot link accounts between PS4/PS5 and mobile or PC until this update has arrived. However, we do know how to get the process to work once cross-saves are added.

If you’re playing on PS4 or PS5, you must ensure that you use an email which hasn’t previously been used to register a mihoyo account. Put simply, you can’t already have a PC or mobile Genshin Impact account with that email address. If you’ve got an address to spare, here’s what you need to do to use cross-saves.

  • Log into the game with your account of choice
  • Open the menu and select Settings
  • From the Settings menu, select Account, then User Center, then Link Account
  • Enter the email address you’d like to link the account to for PC

Once you’ve confirmed the account through your email, you’ll be able to use that address to log in on PC and play with the same account you’ve been using on PS4 or PS5. If you’ve already made a miHoYo account with the desired email, you’ll need to use another for cross-saves on PC or mobile. You cannot join two accounts which have already been created.

If you play primarily on mobile or PC and want to enjoy cross-save on PS4/5, it’s vital that you don’t start playing yet. Because of a limitation with how your PSN is automatically tied to a new miHoYo account when you start the game, you can only enjoy cross-saves between console and pc/mobile if you link the accounts directly upon creation. 

When you play Genshin Impact for the first time on PS4 or PS5, you’ll be prompted with a pop-up window asking you to enter an email address for an existing miHoYo account. You must enter the related account details here or you will not be able to link them in future. 

Unfortunately the details for how to link a PS4 account to mobile and PC in Genshin Impact are a little fiddly. Right now you’re best off waiting until the 2.0 update arrives before trying to link accounts. Hopefully miHoYo will be able to update the PS4 and PS5 versions in future to make linking less of a limited process. Read the full details of the update from the developer for more of the fine text on accounts between servers and linked accounts.

Associate Editor

Henry Stenhouse serves an eternal punishment as the Associate Editor of AllGamers. He spent his younger life studying the laws of physics, even going so far as to complete a PhD in the subject before video games stole his soul. Confess your love of Super Smash Bros. via email at, or catch him on Twitter.


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